<TITLE>Z-Mail for Windows FAQ</TITLE>
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Z-Mail for Windows 3.21 - 4.0</H1>
<H3>Frequently Asked Questions</H3>
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Index:

<dl><dd><a href="zmw4faq2.html#I">I.</a> Internet Mail Basics
   <dl><dd><a href="zmw4faq2.html#IA">A.</a> What do I need to send and receive email?
   <dd><a href="zmw4faq2.html#IB">B.</a> What is a Mail User Agent?
   <dd><a href="zmw4faq2.html#IC">C.</a> What is MIME?</dl>
<dd><a href="zmw4faq2.html#II">II.</a> Z-Mail for Windows
   <dl><dd><a href="zmw4faq2.html#IIA">A.</a> What is the most current version?
   <dd><a href="zmw4faq2.html#IIB">B.</a> What system requirements must I fullfill?
      <dl><dd><a href="zmw4faq2.html#IIB1">1.</a> What do I need to use Z-Mail from a LAN?
      <dd><a href="zmw4faq2.html#IIB2">2.</a> What do I need to use Z-Mail over a serial line?</dl>
   <dd><a href="zmw4faq2.html#IIC">C.</a> What is win32s?
   <dd><a href="zmw4faq2.html#IID">D.</a> What versions of Microsoft Windows are supported by Z-Mail?
   <dd><a href="zmw4faq2.html#IIE">E.</a> Why is Z-Mail 4.0 a 16-bit program?
   <dd><a href="zmw4faq2.html#IIF">F.</a> Where can I find viewers for MIME attachments?</dl>
<dd><a href="zmw4faq2.html#III">III.</a> Installation of Z-Mail for Windows
   <dl><dd><a href="zmw4faq2.html#IIIA">A.</a> What do I need to do to insure a "clean install?"
   <dd><a href="zmw4faq2.html#IIIB">B.</a> What if I already had a copy of Z-Mail installed?
   <dd><a href="zmw4faq2.html#IIIC">C.</a> I don't know what machines and ports POP-3 and SMTP
   services are installed on.  How do I find out?
   <dd><a href="zmw4faq2.html#IIID">D.</a> What is Z-POP and how do I find out if I have it?
   <dd><a href="zmw4faq2.html#IIIE">E.</a> Why does Z-Mail complain about my License Key?
   <dd><a href="zmw4faq2.html#IIIF">F.</a> Z-Mail 3.21 informed me that I already had win32s,
   so I didn't install the copy you provided.
      <dl><dd><a href="zmw4faq2.html#IIIF1">1.</a> When I run Z-Mail it crashes instantly!  What could it be?
      <dd><a href="zmw4faq2.html#IIIF2">2.</a> What is a GROWSTUB error in my POINTER.DLL?</dl>
   <dd><a href="zmw4faq2.html#IIIG">G.</a> Do I want my users to be able to save their passwords?
   <dd><a href="zmw4faq2.html#IIIH">H.</a> What is my PC's hostname?
   <dd><a href="zmw4faq2.html#IIIi">I.</a> How do I install Z-Mail on a network?
      <dl><dd><a href="#IIIi1">1.</a> How do I install to a shared drive?
      <dd><a href="zmw4faq2.html#IIIi2">2.</a> What is a "NETCOPY" install?</dl></dl>
<dd><a href="zmw4faq2.html#IV">IV.</a> User Maintence
   <dl><dd><a href="zmw4faq2.html#IVA">A.</a> How do I add / remove users with Z-Mail 3.21?
   <dd><a href="zmw4faq2.html#IVB">B.</a> How do I add / remove users with Z-Mail 4.0?
   <dd><a href="zmw4faq2.html#IVC">C.</a> How do I change a user's POP-3 server, or SMTP host?</dl>
<dd><a href="zmw4faq3.html#V">V.</a> Z-Mail Troubleshooting
   <dl><dd><a href="zmw4faq3.html#VA">A.</a> Network Problems
      <dl><dd><a href="zmw4faq3.html#VA1">1.</a> What is a "Cannot connect to network - WINSOCK not found" error?
      <dd><a href="zmw4faq3.html#VA2">2.</a> Where can I find a WINSOCK-compatible TCP/IP network interface?
      <dd><a href="zmw4faq3.html#VA3">3.</a> In UUPC mode Z-Mail complains about WINSOCK.  How can I fix that?
      <dd><a href="zmw4faq3.html#VA4">4.</a> What is a dummy WINSOCK.DLL and where do I find one?
      <dd><a href="zmw4faq3.html#VA5">5.</a> Will Z-Mail work with WINSOCK 2.0?
      <dd><a href="zmw4faq3.html#VA6">6.</a> How can I debug my WINSOCK TCP/IP stack?</dl>
   <dd><a href="zmw4faq3.html#VB">B.</a> Receiving Email
      <dl><dd><a href="zmw4faq3.html#VB1">1.</a> What POP-3 servers do you recommend?
      <dd><a href="zmw4faq3.html#VB2">2.</a> What is Mailbox Synchronization?
      <dd><a href="zmw4faq3.html#VB3">3.</a> Do you support IMAP?
      <dd><a href="zmw4faq3.html#VB4">4.</a> What alternatives to POP-3 do you support (NFS)?
      <dd><a href="zmw4faq3.html#VB5">5.</a> How do I set up a vacation filter?
      <dd><a href="zmw4faq3.html#VB6">6.</a> Why does Z-Mail download duplicates of all my email?
      <dd><a href="zmw4faq3.html#VB7">7.</a> What is a pop_dropcopy ERROR?
      <dd><a href="zmw4faq3.html#VB8">8.</a> What is the init_check option for POP-3?
      <dd><a href="zmw4faq3.html#VB9">9.</a> Why are my "Quick Check" synch scenerios greyed out?
     <dd><a href="zmw4faq3.html#VB10">10.</a> Why does some of my new mail show up out of order after a synch?
     <dd><a href="zmw4faq3.html#VB11">11.</a> What is a "pop_stat" error, and how do I get around it?
     <dd><a href="zmw4faq3.html#VB12">12.</a> What is a "ZHB2" error?</dl>
   <dd><a href="zmw4faq3.html#VC">C.</a> Sending Email
      <dl><dd><a href="zmw4faq3.html#VC1">1.</a> What is a "SMTP error - connection refused"?
      <dd><a href="zmw4faq3.html#VC2">2.</a> How do I save a copy of my outgoing email?
      <dd><a href="zmw4faq3.html#VC3">3.</a> Do you support UUCP (UUPC)?
      <dd><a href="zmw4faq3.html#VC4">4.</a> Do you support PGP (Pretty Good Privacy) for email encryption?
      <dd><a href="zmw4faq3.html#VC5">5.</a> How do I avoid loosing email with bad addresses?</dl></dl>
   <dd><a href="zmw4faq3.html#VD">D.</a> Filtering Email
      <dl><dd><a href="zmw4faq3.html#VD1">1.</a> How come my autoreply only works on the first filtered message?</dl>
<dd><a href="zmw4faq3.html#VI">VI.</a> Graphical User Interface
   <dl><dd><a href="zmw4faq3.html#VIA">A.</a> Where did all my Z-Mail 3.21 buttons go when I upgraded?
   <dd><a href="zmw4faq3.html#VIB">B.</a> Where did all my Z-Mail 3.21 toolbar items go when I upgraded?
   <dd><a href="zmw4faq3.html#VIC">C.</a> How do I use one of my own icons or bitmaps to the toolbar?]
   <dd><a href="zmw4faq3.html#VID">D.</a> Where can I find a listing of Z-Mail for Windows toolbar icons?
   <dd><a href="zmw4faq3.html#VIE">E.</a> How do I "pinup" my MDI Child windows Z-Mail 4.0?
   <dd><a href="zmw4faq3.html#VIF">F.</a> I have a laptop.  How can I set Z-Mail 4.0 to 640x480?
   <dd><a href="zmw4faq3.html#VIG">G.</a> How do I paste addresses into a Z-Mail 4.0 compose "To:" field?
   <dd><a href="zmw4faq3.html#VIH">H.</a> How do I start Z-Mail minimized?
   <dd><a href="zmw4faq3.html#VIi">I.</a> How do I bypass the Z-Mail login dialog?
   <dd><a href="zmw4faq3.html#VIJ">J.</a> How do I save an alias after changing it?
   <dd><a href="zmw4faq3.html#VIK">K.</a> Why doesn't Z-Mail remember my printer setup?
   <dd><a href="zmw4faq3.html#VIL">L.</a> Can I use the Address Browser offline?
   <dd><a href="zmw4faq3.html#VIM">M.</a> How can I view uuencoded inclusions in Z-Mail 3.2?</dl>
<dd><a href="zmw4faq3.html#VII">VII.</a> Z-Script, Filters, Functions
   <dl><dd><a href="zmw4faq3.html#VIIA">A.</a> Where can I learn about Z-Script?
   <dd><a href="zmw4faq3.html#VIIB">B.</a> How can I get Z-Mail to automatically run filters and open folders during startup?
   <dd><a href="zmw4faq3.html#VIIC">C.</a> What other automatic "hook" functions are available?
   <dd><a href="zmw4faq3.html#VIID">D.</a> What happens to my zmail.rc file when I upgrade?</dl>
<dd><a href="zmw4faq3.html#VIII">VIII.</a> Other Sources of Information
  <dl><dd><a href="zmw4faq3.html#VIIIA">A.</a> Where can I find additional info on Z-Mail for Windows?</dl>
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